Cookie Policy

1. What Are Cookies

Cookies are small text files stored on a user’s device when visiting our website. They allow us to recognize returning users, personalize experiences, and improve overall website performance. Cookies do not contain harmful code and are widely used across the internet for enhancing functionality.

2. Types of Cookies

We use several types of cookies, including:

a) Strictly necessary cookies that enable basic site functions

b) Performance cookies that track website performance and user interaction

c) Functional cookies that store preferences and enhance usability

d) Analytics cookies that provide insights into traffic and usage patterns

3. Purposes of Cookie Usage

Cookies are used to ensure the smooth operation of our website, enhance user experience, analyze usage trends, and improve service delivery. They help us understand how visitors interact with the site, allowing us to adapt content and optimize navigation.

4. Cookie Control

Users can manage cookie preferences through browser settings. This includes blocking, deleting, or disabling certain types of cookies. However, restricting cookies may impact website functionality, including access to personalized features.

5. Third-Party Cookies

Some cookies may be placed by third parties, such as analytics providers or advertising partners, to support performance monitoring and tailored content. These third-party cookies are subject to the policies of their respective providers. We ensure that such third parties operate in compliance with applicable laws in the UAE.

6. Cookie Retention

Cookies are stored for varying periods depending on their type. Session cookies are deleted when the browser is closed, while persistent cookies remain until they expire or are manually deleted by the user. Retention periods are limited to what is necessary for legitimate website functionality.

7. How to Disable Cookies

Users may disable cookies through browser settings at any time. Instructions are available through most major browsers. Disabling cookies may affect website usability, and some features may not function as intended.

8. Policy Updates

We reserve the right to update this Cookie Policy to reflect changes in legal requirements, website features, or operational practices. Updates will be published on our website with the revised date clearly stated. Continued use of the website indicates acceptance of the updated policy.

🏢 TeleNet

📍 Al Thuraya Tower 1, Dubai Media City, Dubai, UAE

📞 +971 4 575 8456

📧 assist@telenet.com