Privacy Policy
1. General Provisions
This Privacy Policy describes how our website "Wireless Internet on TV" collects, uses, and protects personal information of users within the United Arab Emirates. We are committed to respecting the privacy rights of individuals and complying with applicable laws of the UAE, including international data protection standards such as the General Data Protection Regulation (GDPR) where relevant. By accessing and using our website, you agree to the collection and use of information in accordance with this Privacy Policy. This document is intended to provide clarity and transparency about how data is handled on our website.
2. Information We Collect
We may collect various types of personal information when you use our website. This includes, but is not limited to: information you voluntarily provide (such as name, email address, and contact preferences), automatically collected information (such as IP address, device type, browser type, and browsing history), and cookies or similar technologies used to enhance user experience. We may also collect technical logs for security monitoring, and aggregated data to improve our services. Sensitive information is only collected when legally required and with explicit user consent.
3. How We Use Information
The information we collect is used for several purposes, including ensuring the website functions properly, providing relevant information about our connectivity solutions, analyzing website performance, improving user experience, complying with legal obligations, and protecting against misuse or unauthorized access. We may also use data for anonymized statistical analysis. Personal information will never be used for unlawful purposes and will only be processed in a manner consistent with UAE legislation and international privacy standards.
4. Data Protection and Retention
We implement industry-standard security measures to protect user information from unauthorized access, disclosure, alteration, or destruction. Data is stored securely on servers with restricted access and is protected by firewalls and encryption protocols. Personal data will only be retained for as long as necessary to fulfill the purposes described in this Privacy Policy or to comply with applicable laws. Once the retention period has expired, data will be securely deleted or anonymized.
5. Data Sharing with Third Parties
Personal data may be shared with trusted third-party partners when necessary for website operation, analytics, or compliance with UAE law. Third parties will only receive the minimum necessary data and must adhere to strict confidentiality obligations. Data will never be sold or shared for unauthorized purposes. We may also share information with regulatory authorities when required by law or legal process.
6. Use of Cookies
Our website uses cookies to enhance user experience, analyze website traffic, and ensure smooth functionality. Cookies may include session cookies, performance cookies, and analytics cookies. By using our website, you consent to the use of cookies in accordance with our Cookie Policy. You may manage cookie preferences through your browser settings, though disabling cookies may impact certain functionalities.
7. User Rights
In accordance with applicable UAE laws and GDPR principles, users have the right to request access to their personal data, request correction of inaccurate data, request deletion of personal data where applicable, restrict or object to processing, and request data portability. Users may also withdraw consent at any time where processing is based on consent. Requests should be submitted through the contact options provided on the website.
8. Changes to the Policy
We may update this Privacy Policy periodically to reflect changes in legal requirements or operational practices. Updated policies will be published on our website with the revision date clearly indicated. Continued use of our website after such changes constitutes acceptance of the updated policy.
9. User Consent
By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and storage of personal data as described herein. This consent is provided voluntarily and in compliance with applicable UAE law.
🏢 TeleNet
📍 Al Thuraya Tower 1, Dubai Media City, Dubai, UAE
📞 +971 4 575 8456
📧 assist@telenet.com